Privacy Notice
In accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares), Machine Thinking S.A. de C.V. makes the following privacy notice available to you.
Data Controller
Machine Thinking S.A. de C.V., located at Carretera Corredor Comercial #3578, Colonia Campo Número 11, between Campo 11 and Campo 12, Cuauhtémoc, Chihuahua, Mexico, ZIP Code 31613, is responsible for the use and protection of your personal data.
Personal Data We Collect
For the purposes described in this notice, we may collect the following data: name, email address, phone number, company, address, and technical information about the equipment or projects you contact us about.
Purposes of Processing
Your personal data will be used for the following purposes, which are necessary for the relationship you establish with us:
- To respond to information requests and quotes received through our website www.mthinking.com, by email, or by phone.
- To follow up on orders, manufacturing, and product delivery.
- To provide industrial design, repair, and maintenance services for machinery and equipment.
- To issue invoices and comply with legal and tax obligations.
Additionally, we may use your data to send you information about products, services, and promotions. These purposes are not necessary for the service you request; if you do not want your data used for them, you may let us know at any time by writing to info@mthinking.com.
Technologies Used on Our Website
Our website uses tools for its operation and security, such as a verification system (Cloudflare Turnstile) that protects our forms against automated submissions and may process technical data such as your IP address and browser type. This data is used for security purposes only.
Data Transfers
Your personal data will not be transferred to third parties outside Machine Thinking S.A. de C.V., except as provided by law or when required by a competent authority. Providers that supply us with technology services (such as web hosting or email) process data only on our behalf and for the purposes described herein.
ARCO Rights
You have the right to know what personal data we hold about you and how we use it (Access); to request the correction of your information if it is outdated, inaccurate, or incomplete (Rectification); to have it removed from our records when you consider that it is not being used properly (Cancellation); and to object to the use of your data for specific purposes (Objection).
To exercise any of these rights, send your request to info@mthinking.com including: your full name, phone number, a clear description of the right you wish to exercise and the data involved, and your signature or a document proving your identity.
We will respond within a maximum of 20 business days to the email address from which you sent your request.
Contact details of the responsible department:
Reception Department
Carretera Corredor Comercial #3578, Col. Campo Número 11, Cuauhtémoc, Chihuahua, Mexico, ZIP Code 31613
Phone: +52 625 158 9389
Email: info@mthinking.com
Revocation of Consent
You may revoke the consent you have granted for the processing of your personal data, or limit its use or disclosure, at any time by sending your request to info@mthinking.com with the same information required for ARCO rights requests. Please note that in some cases we may not be able to fulfill your request immediately when a legal obligation requires us to retain your data, and that revoking consent may mean we can no longer provide the service you requested.
